Woman walking through a hallway

The Top 5 Ways to Lose a Customer

October 26th, 2015
Every retail manager or store owner knows what it takes to win a customer – a great display, knowledgeable and friendly staff, all the right products, an inviting storefront, effective…
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BELGRADE - JUNE 13, 2014 Social media website logos Facebook, Twitter and other printed on paper

Getting Started in Social Media – the How’s, the Wherefores and Whys

August 26th, 2015
Once upon a time, a retailer booked TV or radio spots, took out newspaper or magazine ads or even went big and did billboards to promote their stores and their…
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christmas tree with 2 blue ornaments

‘Tis the Season: Tips on Preparing Your Store for the Holidays

August 26th, 2015
Yes, school is just starting back, summer temperatures are still upon us, and it seems like we should be sunning by the pool instead of looking ahead to the holidays.…
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Sale image

Top Tips on How to Hold a Sale

April 30th, 2015
Spring has sprung, you’ve made it through the rough retail months, and it’s time to start making up ground! And, what better way to do that than a sale? Sales…
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woman shopping for clothes

Ideas for a Great Sales Team

April 30th, 2015
Many stores have good sales teams, but to stand out, yours should be great! So, what are some ideas for a great sales team? It really isn’t rocket science but…
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spring displays

5 Merchandising Themes to Jumpstart Spring Sales

January 29th, 2015
For many of us, we’re caught up in the Winter Doldrums. Trying to get back in the swing of things since the holidays, grumbling about the cold, snowy or rainy…
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lady holding help wanted sign

The Ins and Outs of Hiring and Firing

January 29th, 2015
The beginning and the end. The alpha and the omega. The first date and the break-up. Everybody who knows the retail business knows that hiring and firing is a natural,…
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woman working

How to Create the Best Work Environment for Your Store

October 28th, 2014
During my first year as a manager, a colleague once commented to me, “You know that you’re what they talk about at the dinner table.”  I was clueless as to…
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holiday display

9 Keys for Creating Amazing Holiday Displays

October 28th, 2014
While parents and children might be getting ready for upcoming Halloween festivities, as a retailer, you have entered the Holiday Zone.  With pumpkins and the turning of the leaves comes…
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Knowledge is power written on a chalkboard

The Power of Knowledge

August 15th, 2014
Let’s face it – we live in a busy world.  Most of us are overscheduled, pressed for time, and just plain tired.  So, if that’s your customer base, what can…
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